Box Office


Booking Information

Tickets are available on this website and the festival app, and in person at the Showroom Cinema, from 8 May. More box office locations are open during the festival (see below for details).

For enquiries email or call 0330 122 8870 (lines are open from 10am to 5pm Monday to Friday, and 9am to 9pm every day during the festival).



Festival app

Available on iOS and Android, the festival app and ticketing environment (powered by Eventive) is your one stop shop for festival planning. Download the app to your device or log in via the Ticket button on our website, then browse and filter the schedule, favourite events, book and keep track of all your tickets.



Single Tickets

Screenings at the Showroom, Curzon, and Light cinemas
£10.50 Standard / £7 Concessions and Off-Peak (Weds, Thurs, Fri before 2pm, and all day on Mon 19 June)

Screenings and events at The Crucible Theatre
£12.50 Standard / £8.50 Concession 

Opening Night at Sheffield City Hall
£18 Standard / £12 Concession plus booking and transaction fees 
Tickets for Opening Night are available exclusively from

Alternate Realities Summit at Sheffield Town Hall
£48 Standard / £32 Concession



DocLover Ticket Packages

Do you love documentaries as much as we do? Choose from our DocLover 10 or DocLover 5 bundles to get 10 or 5 ticket credits to redeem against any film or talk in our public programme (except Opening Night and the Alternate Realities Summit). Select up to 4 tickets per event to share your love of documentaries with others. 

DocLover 5: £45 Standard / £33 Concession 

DocLover 10: £80 Standard / £58 Concession 



Access & affordability 

To book access tickets or ask any questions about access to events, please contact our dedicated Box Office number on 0330 122 8870 or email (lines are open from 10am to 5pm Monday to Friday, and 9am to 9pm every day during the festival).

Concessions are available to claimants, full-time students and over 60s, as well as those who cannot afford standard prices via our DocsForAll concession. We operate concessions on a trust basis and do not ask for proof of status.

Complimentary tickets are available for Personal Assistants, Carers or Sign Language Interpreters assisting someone attending an event who is in receipt of Disability Living Allowance (DLA) or holds a CEA Card or international equivalent. Please book your ticket as normal then email with proof of DLA or CEA Card to request your complimentary ticket. 

Wheelchair spaces are subject to availability and must be booked in advance. All festival venues are wheelchair accessible. 

Follow the link below for more information and up to date details of our access services, including BSL interpretation, relaxed screenings, subtitled and captioned films, and venue information.



Box Office locations

The following locations operate in advance of the festival:

Showroom Cinema
Paternoster Row, S1 2BX
Mon – Sun 11:30 – 21:00

Sheffield City Hall (Opening Night tickets only)
Barkers Pool, S1 2JA
Mon – Fri 10:00 – 16:00

The following locations operate during the festival, opening 30 minutes before the first film and closing 20 minutes after the last film starts at each venue (with the exception of the Festival Box Office on Tudor Square):

Festival Box Office on Tudor Square
Tudor Square, S1 2LA
Wed – Sun 09:00 – 21:00

Showroom Cinema
Paternoster Row, S1 2BX
Wed – Mon

The Light Cinema
The Moor, S1 4PF
Thu – Sun
Card payment only

Curzon Cinema
16 George Street, S1 2PF
Thu – Sun
Card payment only

We encourage card and contactless payments. 



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